Zenith Marque at Whitstable, Whitstable

Contacts

Phone:
+44 1227 284700

Address:
Whitstable, Whitstable, England CT5 3FD

Web site:
zenithmarque.com

Categories:
Insurance agency  

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Working times

Reviews

• ★ ☆ ☆ ☆ ☆

  29.12.2017

  Raksha Kotecha
  Appalling service and no follow up of information. They gave incorrect information on where we stood in terms of having the option of establishing liability before we made a claim. Did not hear from them for 4 weeks then they advised they could not follow up to chase liability from the third party insurer unless we made a claim which would obviously affect our no claims bonus and future premiums even though the accident was not our fault. I had to go through an hour of explaining the incident to them again as M & S Insurance broker failed to pass on all the notes to make life easier for the customer. No concept of customer service. No point in having insurance as they are just out to make money and not provide a proper service.

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